Business process management helps to automate, analyse, monitor and continuously improve business processes for increased efficiency and cost reduction.
Creation of an integrated and coherent business process management system in the organisation.
Increased productivity - being able to do more with fewer resources.
More effective delivery of the organisation's strategic objectives.
Greater control over processes e.g. related to complex compliance, regulatory and corporate governance requirements also in terms of financial efficiency.
Support in streamlining and scaling supply chain operations both locally and globally.
Support in becoming a market leader, including by bringing new ideas and products to market quickly.
To implement business process management, an organisation must focus its activities on delivering business value. Each success leads to the next, so implementation must be carried out in stages so that the value brought by subsequent projects is verifiable.
Such a strategy will also help to build competencies, acquire skills and promote BPM across the enterprise.
Business process management is central to the way almost all organisations operate. This is because business processes underpin back-office and front-office business functions – from managing invoices and records to quickly opening customer accounts and offering real-time promotional offers to potential customers. Business processes allow different parts of an organisation to work together efficiently and effectively to achieve the common goal of serving customers better.